/* Support page — premium UI + motion (APIs / chat IDs / forms untouched) */

html[data-theme="light"] .tf-support-page{
  --su-bg:#E8EAE8;
  --su-card:#FAFBFA;
  --su-border:#D5D8D5;
  --su-text:#1A1F1C;
  --su-muted:#66706A;
  --su-soft:rgba(26,31,28,.045);
  --su-green:#2F9E63;
  --su-green-soft:rgba(47,158,99,.1);
  --su-green-border:rgba(47,158,99,.22);
  --su-shadow:0 10px 28px rgba(26,31,28,.06);
  --su-ease:cubic-bezier(.22,1,.36,1);
}
html[data-theme="dark"] .tf-support-page{
  --su-bg:#121412;
  --su-card:#1A1C1A;
  --su-border:rgba(255,255,255,.09);
  --su-text:#E8ECE9;
  --su-muted:#9AA39D;
  --su-soft:rgba(255,255,255,.04);
  --su-green:#4CAF78;
  --su-green-soft:rgba(76,175,120,.12);
  --su-green-border:rgba(76,175,120,.24);
  --su-shadow:none;
  --su-ease:cubic-bezier(.22,1,.36,1);
}
.tf-support-page{
  --su-bg:#E8EAE8;
  --su-card:#FAFBFA;
  --su-border:#D5D8D5;
  --su-text:#1A1F1C;
  --su-muted:#66706A;
  --su-soft:rgba(26,31,28,.045);
  --su-green:#2F9E63;
  --su-green-soft:rgba(47,158,99,.1);
  --su-green-border:rgba(47,158,99,.22);
  --su-shadow:0 10px 28px rgba(26,31,28,.06);
  --su-ease:cubic-bezier(.22,1,.36,1);
  position:relative;
  overflow-x:hidden;
  background:var(--su-bg);
  color:var(--su-text);
  font-family:Inter,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
  padding-top:72px;
  min-height:100vh;
}

html[data-theme="light"] body:has(.tf-support-page) .site-glow{
  background:linear-gradient(180deg,#F0F1F0,#E8EAE8 50%,#E0E2E0);
}
html[data-theme="dark"] body:has(.tf-support-page) .site-glow{
  background:
    radial-gradient(circle at 18% 10%,rgba(76,175,120,.07),transparent 30%),
    linear-gradient(180deg,#121412,#161816 55%,#121412);
}
html[data-theme="dark"] body:has(.tf-support-page) .tf-topbar.topbar,
html[data-theme="dark"] body:has(.tf-support-page) .tf-topbar.topbar.scrolled{
  background:#121412;
  border-bottom:1px solid rgba(255,255,255,.07);
}
html[data-theme="light"] body:has(.tf-support-page) .tf-topbar.topbar,
html[data-theme="light"] body:has(.tf-support-page) .tf-topbar.topbar.scrolled{
  background:#FAFBFA;
  border-bottom:1px solid rgba(23,23,23,.08);
}

/* ----- Atmosphere ----- */
.tf-support-atmosphere{
  pointer-events:none;
  position:absolute;
  inset:0;
  overflow:hidden;
  z-index:0;
}
.tf-support-orb{
  position:absolute;
  border-radius:50%;
  filter:blur(70px);
  opacity:.55;
  will-change:transform;
}
.tf-support-orb-a{
  width:min(420px,60vw);
  height:min(420px,60vw);
  top:-10%;
  left:-8%;
  background:radial-gradient(circle,rgba(47,158,99,.28),transparent 70%);
  animation:su-orb 16s ease-in-out infinite alternate;
}
.tf-support-orb-b{
  width:min(360px,50vw);
  height:min(360px,50vw);
  top:18%;
  right:-10%;
  background:radial-gradient(circle,rgba(76,175,120,.18),transparent 70%);
  animation:su-orb 20s ease-in-out infinite alternate-reverse;
}
.tf-support-orb-c{
  width:min(280px,40vw);
  height:min(280px,40vw);
  bottom:8%;
  left:30%;
  background:radial-gradient(circle,rgba(47,158,99,.12),transparent 70%);
  animation:su-orb 18s ease-in-out infinite alternate;
}

/* ----- Hero ----- */
.tf-support-hero{
  position:relative;
  z-index:1;
  padding:clamp(28px,5vw,56px) 0 clamp(20px,3vw,36px);
}
.tf-support-hero-inner{
  display:grid;
  grid-template-columns:minmax(0,1.15fr) minmax(280px,.85fr);
  gap:clamp(20px,4vw,40px);
  align-items:start;
}
.tf-support-eyebrow{
  margin:0 0 10px;
  color:var(--su-green);
  font-size:11px;
  font-weight:700;
  letter-spacing:.14em;
  text-transform:uppercase;
}
.tf-support-hero-copy h1{
  margin:0;
  font-family:"Space Grotesk",Inter,system-ui,sans-serif;
  font-size:clamp(1.85rem,4.2vw,3rem);
  line-height:1.1;
  letter-spacing:-.04em;
  font-weight:700;
  color:var(--su-text);
  max-width:none;
  white-space:nowrap;
}
.tf-support-hero-copy h1 span{
  display:inline;
  color:var(--su-green);
}
.tf-support-lead{
  margin:16px 0 0;
  max-width:42ch;
  color:var(--su-muted);
  font-size:1.02rem;
  line-height:1.55;
}
.tf-support-hero-actions{
  display:flex;
  flex-wrap:wrap;
  gap:10px;
  margin-top:22px;
}
.tf-support-cta{
  background:var(--su-green)!important;
  border-color:transparent!important;
  color:#F7FBF8!important;
  box-shadow:0 8px 22px rgba(47,158,99,.22)!important;
  transition:transform .25s var(--su-ease), box-shadow .25s ease, filter .2s ease;
}
.tf-support-cta:hover{
  transform:translateY(-2px);
  filter:brightness(1.04);
  box-shadow:0 12px 28px rgba(47,158,99,.28)!important;
}
.tf-support-secure{
  display:inline-flex;
  align-items:center;
  gap:8px;
  margin:16px 0 0;
  color:var(--su-muted);
  font-size:13px;
}
.tf-support-secure span{
  display:inline-flex;
  width:18px;height:18px;
  align-items:center;justify-content:center;
  border-radius:50%;
  background:var(--su-green-soft);
  color:var(--su-green);
  font-size:11px;
  font-weight:800;
}

.tf-support-hero-panel{display:grid;gap:12px}
.tf-support-hours{
  padding:14px 16px;
  border-radius:16px;
  border:1px solid var(--su-border);
  background:var(--su-card);
  box-shadow:var(--su-shadow);
}
.tf-support-hours strong{
  display:block;
  font-size:13px;
  letter-spacing:.04em;
  text-transform:uppercase;
  color:var(--su-muted);
}
.tf-support-hours p{
  margin:6px 0 0;
  font-family:"Space Grotesk",Inter,system-ui,sans-serif;
  font-size:1.15rem;
  font-weight:700;
  color:var(--su-text);
}
.tf-support-hours em{
  display:inline-block;
  margin-top:8px;
  font-style:normal;
  font-size:12px;
  font-weight:700;
  color:var(--su-green);
  background:var(--su-green-soft);
  border:1px solid var(--su-green-border);
  border-radius:999px;
  padding:4px 10px;
}

.tf-support-quick-cards{
  display:grid;
  grid-template-columns:1fr 1fr;
  gap:10px;
}
.tf-support-quick{
  display:flex;
  gap:10px;
  align-items:flex-start;
  padding:12px;
  border-radius:14px;
  border:1px solid var(--su-border);
  background:var(--su-card);
  color:inherit;
  text-decoration:none;
  transition:transform .25s var(--su-ease), border-color .2s ease, box-shadow .25s ease;
}
.tf-support-quick:hover{
  transform:translateY(-3px);
  border-color:var(--su-green-border);
  box-shadow:var(--su-shadow);
}
.tf-support-quick > span{
  display:inline-flex;
  width:34px;height:34px;
  align-items:center;justify-content:center;
  border-radius:10px;
  background:var(--su-green-soft);
  flex-shrink:0;
  font-size:15px;
}
.tf-support-quick strong{
  display:block;
  font-size:13px;
  color:var(--su-text);
}
.tf-support-quick small{
  display:block;
  margin-top:2px;
  color:var(--su-muted);
  font-size:11px;
  line-height:1.35;
}

/* ----- Content ----- */
.tf-support-section{
  position:relative;
  z-index:1;
  padding:8px 0 56px;
}
.tf-support-layout{gap:18px}
.tf-support-page .tf-support-layout.container{
  width:min(var(--container),calc(100% - clamp(24px,5vw,72px)));
  max-width:var(--container);
}
.tf-support-dual{
  display:grid;
  grid-template-columns:1.05fr .95fr;
  gap:16px;
  align-items:start;
}
.tf-support-dual > .tf-support-card{
  height:auto;
  min-height:0;
  display:flex;
  flex-direction:column;
}
.tf-support-dual > .support-chat-card{
  min-height:0;
}
.tf-support-dual .stack-form{margin-top:4px;flex:0 0 auto}
.tf-support-chat-visual{
  margin:12px 0 14px;
  border-radius:14px;
  overflow:hidden;
  border:1px solid var(--su-border);
  background:var(--su-soft);
  flex:0 0 auto;
  min-height:180px;
  max-height:220px;
  aspect-ratio:auto;
}
.tf-support-chat-visual img{
  display:block;
  width:100%;
  height:100%;
  min-height:180px;
  max-height:220px;
  object-fit:cover;
  object-position:center;
  transition:transform .45s var(--su-ease);
}
.tf-support-card:hover .tf-support-chat-visual img{
  transform:scale(1.03);
}

/* Never show start + live panel at once (display:grid was overriding [hidden]) */
.tf-support-page .support-chat-start[hidden],
.tf-support-page .support-chat-panel[hidden],
.tf-support-page .support-chat-guest[hidden],
.tf-support-page .support-chat-status[hidden]{
  display:none!important;
}

/* Logged-in: compact image while choosing topic */
.tf-support-page .support-chat-card[data-logged-in="1"] .tf-support-chat-visual{
  max-height:160px;
  min-height:140px;
}
.tf-support-page .support-chat-card[data-logged-in="1"] .tf-support-chat-visual img{
  min-height:140px;
  max-height:160px;
}

/* Active chat: hide promo image, give the thread the space */
.tf-support-page .support-chat-card:has(#support-chat-panel:not([hidden])) .tf-support-chat-visual{
  display:none!important;
}
.tf-support-page .support-chat-card:has(#support-chat-panel:not([hidden])){
  min-height:560px;
}
.tf-support-page .support-chat-start,
.tf-support-page .support-chat-panel,
.tf-support-page .support-chat-guest{
  margin-top:0;
  width:100%;
}
.tf-support-page .support-chat-panel:not([hidden]){
  display:grid!important;
  grid-template-rows:auto minmax(280px,1fr) auto;
  gap:12px;
  flex:1 1 auto;
  min-height:480px;
}
.tf-support-page .support-chat-start:not([hidden]){
  display:grid!important;
  gap:12px;
  margin-top:4px;
}
.tf-support-page .support-chat-log{
  min-height:280px;
  max-height:min(52vh,480px);
  overflow:auto;
  border:1px solid var(--su-border)!important;
  background:var(--su-soft)!important;
  border-radius:14px!important;
  padding:12px;
}
.tf-support-page .support-chat-compose{
  display:block;
  margin:0;
  padding:0;
  position:relative;
}
.tf-support-page .support-chat-compose-row{
  display:flex;
  align-items:center;
  gap:10px;
  width:100%;
}
.tf-support-page .support-chat-compose textarea,
.tf-support-page .support-chat-compose #support-chat-input{
  flex:1 1 auto;
  width:auto!important;
  min-width:0;
  height:48px!important;
  min-height:48px!important;
  max-height:48px!important;
  margin:0!important;
  padding:12px 14px!important;
  line-height:1.35!important;
  resize:none!important;
  overflow:hidden;
  box-sizing:border-box;
}
.tf-support-page .support-chat-compose .support-chat-send,
.tf-support-page .support-chat-compose-row .btn{
  flex:0 0 auto;
  width:auto;
  min-width:92px;
  height:48px!important;
  min-height:48px!important;
  max-height:48px!important;
  margin:0!important;
  padding:0 18px!important;
  border-radius:12px!important;
  box-shadow:none!important;
  transform:none!important;
  align-self:center;
  box-sizing:border-box;
}
.tf-support-page .support-chat-compose .support-chat-send:hover{
  transform:none!important;
}
.tf-support-page .support-chat-meta{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:12px;
  flex-wrap:wrap;
  padding-bottom:4px;
  border-bottom:1px solid var(--su-border);
}
.tf-support-page #support-chat-ticket-status{
  display:inline-flex;
  padding:4px 10px;
  border-radius:999px;
  background:var(--su-green-soft);
  color:var(--su-green);
  font-size:12px;
  font-weight:750;
  text-transform:capitalize;
}
.tf-support-page .form-card.tf-support-card,
.tf-support-page .tf-support-card.card,
.tf-support-page .tf-support-info,
.tf-support-page .tf-support-topic{
  border:1px solid var(--su-border)!important;
  background:var(--su-card)!important;
  color:var(--su-text);
  box-shadow:var(--su-shadow);
  border-radius:18px!important;
  backdrop-filter:none!important;
}
.tf-support-card-kicker{
  margin:0 0 6px;
  color:var(--su-green);
  font-size:10px;
  font-weight:800;
  letter-spacing:.14em;
  text-transform:uppercase;
}
.tf-support-page .tf-support-card h2{
  margin:0 0 6px;
  font-family:"Space Grotesk",Inter,system-ui,sans-serif;
  font-size:clamp(1.25rem,2.4vw,1.55rem);
  letter-spacing:-.03em;
  color:var(--su-text);
}
.tf-support-page .tf-support-card .muted,
.tf-support-page .support-chat-guest .muted{
  color:var(--su-muted)!important;
}
.tf-support-guest-actions{
  display:flex;
  flex-wrap:wrap;
  gap:10px;
}

.tf-support-page .stack-form label,
.tf-support-page .support-chat-start label{
  color:var(--su-muted);
  font-weight:700;
  font-size:12px;
}
.tf-support-page .stack-form input,
.tf-support-page .stack-form textarea,
.tf-support-page .support-chat-start input,
.tf-support-page .support-chat-start textarea,
.tf-support-page .support-chat-compose textarea{
  background:var(--su-soft)!important;
  border:1px solid var(--su-border)!important;
  color:var(--su-text)!important;
  border-radius:12px!important;
  transition:border-color .2s ease, box-shadow .2s ease;
}
.tf-support-page .stack-form input:focus,
.tf-support-page .stack-form textarea:focus,
.tf-support-page .support-chat-start input:focus,
.tf-support-page .support-chat-start textarea:focus,
.tf-support-page .support-chat-compose textarea:focus{
  border-color:var(--su-green-border)!important;
  box-shadow:0 0 0 3px var(--su-green-soft)!important;
  outline:none;
}
.tf-support-page .btn-primary{
  background:var(--su-green)!important;
  border-color:transparent!important;
  color:#F7FBF8!important;
  transition:transform .2s var(--su-ease), box-shadow .2s ease;
}
.tf-support-page .btn-primary:hover{
  transform:translateY(-1px);
  box-shadow:0 8px 18px rgba(47,158,99,.22);
}

.tf-support-info-grid{gap:12px}
.tf-support-info{
  padding:16px!important;
  transition:transform .25s var(--su-ease), border-color .2s ease;
}
.tf-support-info:hover{
  transform:translateY(-3px);
  border-color:var(--su-green-border)!important;
}
.tf-support-info > span{
  display:inline-flex;
  width:32px;height:32px;
  align-items:center;justify-content:center;
  border-radius:10px;
  background:var(--su-green-soft);
  margin-bottom:8px;
}
.tf-support-info h3{
  margin:0 0 6px;
  font-size:14px;
  color:var(--su-text);
}
.tf-support-info p,
.tf-support-info a{
  margin:0;
  color:var(--su-muted);
  font-size:13px;
}
.tf-support-info a{color:var(--su-green)!important;font-weight:700}

.tf-support-help-grid{
  gap:12px;
  margin-top:16px;
  grid-template-columns:repeat(3,minmax(0,1fr));
}
.tf-support-topic:nth-child(5) .card-icon{animation-delay:1.4s}
.tf-support-topic:nth-child(6) .card-icon{animation-delay:1.75s}
.tf-support-topic{
  padding:16px!important;
  transition:transform .25s var(--su-ease), border-color .2s ease, box-shadow .25s ease;
}
.tf-support-topic:hover{
  transform:translateY(-4px);
  border-color:var(--su-green-border)!important;
  box-shadow:var(--su-shadow);
}
.tf-support-topic .card-icon{
  display:inline-flex;
  width:36px;height:36px;
  align-items:center;justify-content:center;
  border-radius:12px;
  background:var(--su-green-soft);
  margin-bottom:8px;
  animation:su-icon-float 3.6s ease-in-out infinite;
}
.tf-support-topic:nth-child(2) .card-icon{animation-delay:.35s}
.tf-support-topic:nth-child(3) .card-icon{animation-delay:.7s}
.tf-support-topic:nth-child(4) .card-icon{animation-delay:1.05s}
.tf-support-topic h3{
  margin:0 0 6px;
  font-size:15px;
  color:var(--su-text);
}
.tf-support-topic p{
  margin:0;
  color:var(--su-muted);
  font-size:13px;
  line-height:1.45;
}

.tf-support-faq details{
  border:1px solid var(--su-border);
  border-radius:14px;
  background:var(--su-soft);
  margin-bottom:10px;
  overflow:hidden;
  transition:border-color .2s ease, background .2s ease;
}
.tf-support-faq details[open]{
  border-color:var(--su-green-border);
  background:var(--su-green-soft);
}
.tf-support-faq summary{
  cursor:pointer;
  list-style:none;
  padding:14px 16px;
  font-weight:700;
  color:var(--su-text);
  position:relative;
  padding-right:36px;
}
.tf-support-faq summary::-webkit-details-marker{display:none}
.tf-support-faq summary::after{
  content:"+";
  position:absolute;
  right:16px;
  top:50%;
  transform:translateY(-50%);
  color:var(--su-green);
  font-weight:800;
  transition:transform .25s var(--su-ease);
}
.tf-support-faq details[open] summary::after{
  content:"–";
}
.tf-support-faq details p{
  margin:0;
  padding:0 16px 14px;
  color:var(--su-muted);
  font-size:14px;
  line-height:1.55;
  animation:su-faq-in .28s var(--su-ease);
}

.tf-support-page .support-chat-message.is-user .support-chat-bubble{
  background:var(--su-green)!important;
  color:#F7FBF8!important;
}
.tf-support-page .support-chat-message.is-admin .support-chat-bubble{
  background:var(--su-card)!important;
  border:1px solid var(--su-border);
  color:var(--su-text)!important;
}

/* ----- Motion ----- */
.tf-support-anim{
  opacity:0;
  transform:translateY(16px);
  animation:su-rise .6s var(--su-ease) forwards;
  animation-delay:var(--d,0ms);
}

@keyframes su-rise{
  to{opacity:1;transform:none}
}
@keyframes su-orb{
  from{transform:translate3d(0,0,0) scale(1)}
  to{transform:translate3d(24px,18px,0) scale(1.08)}
}
@keyframes su-icon-float{
  0%,100%{transform:translateY(0)}
  50%{transform:translateY(-3px)}
}
@keyframes su-faq-in{
  from{opacity:0;transform:translateY(-4px)}
  to{opacity:1;transform:none}
}

@media (max-width:900px){
  .tf-support-hero-inner{grid-template-columns:1fr}
  .tf-support-hero-copy h1{max-width:none}
  .tf-support-dual{grid-template-columns:1fr}
  .tf-support-page .support-chat-card:has(#support-chat-panel:not([hidden])){min-height:0}
  .tf-support-page .support-chat-panel:not([hidden]){min-height:420px}
  .tf-support-help-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
}
@media (max-width:620px){
  .tf-support-page{padding-top:64px}
  .tf-support-quick-cards{grid-template-columns:1fr}
  .tf-support-hero-actions{display:grid;grid-template-columns:1fr}
  .tf-support-hero-actions .btn{width:100%}
  .tf-support-guest-actions{display:grid;grid-template-columns:1fr}
  .tf-support-hero-copy h1{
    white-space:normal;
    font-size:clamp(1.7rem,8vw,2.2rem);
  }
  .tf-support-help-grid{grid-template-columns:1fr}
  .tf-support-page .support-chat-compose-row{
    flex-direction:column;
    align-items:stretch;
  }
  .tf-support-page .support-chat-compose .support-chat-send,
  .tf-support-page .support-chat-compose-row .btn{
    width:100%;
  }
}

@media (prefers-reduced-motion:reduce){
  .tf-support-orb,
  .tf-support-anim,
  .tf-support-topic .card-icon,
  .tf-support-faq details p{
    animation:none!important;
  }
  .tf-support-anim{opacity:1;transform:none}
  .tf-support-quick:hover,
  .tf-support-info:hover,
  .tf-support-topic:hover,
  .tf-support-cta:hover{
    transform:none!important;
  }
}